Frequently Asked Questions |
| I’ve not heard of BaggagePIN.com before. Is it a new service? |
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| What happens if I don’t receive an email with my BaggagePIN code? |
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| How many bags can I mark with my BaggagePIN code? |
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| How long is my BaggagePIN code valid for? |
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| If I revalidate my membership in the future, will I be able to use the original BaggagePIN number? |
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| Will I be able to use the BaggagePIN code that was originally allocated to me? |
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| How can I be sure that my personal contact information will be kept safely? |
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| What about the data protection act? |
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| Who has access to member’s personal contact information? |
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| How do I mark the code on my baggage? |
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| Does the service really work? |
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| How do agents use the system? |
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| How many agents have signed up? |
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| How many codes can I purchase? |
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| If I sell my baggage, what do I do about the baggage code that’s marked on it? |
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| How do I update my personal information on the system? |
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| If I join BaggagePIN.com for a month, can I upgrade to a years contract cover later? |
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| Can I join for a month, and then revalidate for another month's cover later in the year? |
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| Why is it much cheaper to join for a year? |
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| Will I receive a newsletter during my membership to BaggagePIN? |
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| How do I contact BaggagePIN.com to speak to someone? |
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| What if I join BaggagePIN.com and then decide to cancel? |
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| I would like to help make BaggagePIN become successful, how can I help? |
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| Can I earn money-promoting BaggagePIN.com? |
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| Can I Link to your web site? |
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| Can I place the BaggagePIN.com logo on my web site? |
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| Is BaggagePIN.com sponsored by airlines? |
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Can I use my BaggagePIN code to mark all my valuables?
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I’ve not heard of BaggagePIN.com before -is it a new service?. |
| BaggagePIN.com is a new and innovative service. Members of the board
of directors have worked within the aviation industry for many years
and understand the problems that are associated with returning passengers
lost baggage to them. The unique service offered to members of BaggagePIN.com
has been designed to enable baggage agents to quickly identify the legal
ownership of a specific piece of baggage without the need to purchase
expensive electronic tagging or scanning equipment. BaggagePIN.com is
rapidly expanding in order to provide its members with an innovative
and effective lost baggage identification service |
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What happens if I don’t receive an email with my BaggagePIN code?. |
| Once you have completed the registration process and paid for the membership period required, you will be sent an email to the address you provided. If for some reason you don’t receive your membership confirmation email containing your unique BaggagePIN code don’t worry. Contact BaggagePIN on the phone numbers provide or email them. If you’re in a hurry and need to activate your cover quickly, we suggest that you check your email details under your personal profile, and then purchase a new membership period. Don’t worry: we won’t charge you twice. Simply send us an email confirming the problems you had and the transaction details and we will refund you the initial membership fee. |
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How many bags can I mark with my BaggagePIN code?. |
You may place your BaggagePIN code on as many items of baggage as you wish.
There is no restriction on the number of items that members can mark with their BaggagePIN code |
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How long is my BaggagePIN code valid for?. |
| BaggagePIN codes remain valid for the cover period paid for. 1 month, 3 month and 12 month cover periods are available. |
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If I revalidate my membership in the future, will I be able to use the original BaggagePIN number ? |
| YES, your BaggagePIN code is allocated to you for life. The only condition is that lapsed members revalidating their cover need to ensure that they revalidate their memberships using their original email address. Should this not be possible, then inform BaggagePIN Ltd via the Contact us area of this web site to ensure that your original BaggagePIN is revalidated and made available to you. |
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Will I be able to use the BaggagePIN code that was originally allocated to me? |
| Yes, your BaggagePIN code remains registered to you for life. Members need to ensure that they keep their personal profiles updated. BaggagePIN.com will reactivate lapsed members' BaggagePIN codes based upon the cover period required. |
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How can I be sure that my personal contact information will be kept safely? |
| The web portal located at BaggagePIN.com id highly secure and is empowered by automated security checking processes. Members' personal contact details are stored within a secure area of the web portal. All login activity is monitored and any suspected unauthorised attempts to gain access to this area are blocked and machine IP information recorded. |
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What about the Data Protection Act? |
| BaggagePIN.com complies with all aspects of the Data Protection Act and is a registered company under the Act. |
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Who has access to members' personal contact information? |
| Access to members contact information is only possible by entering the secure authorised agent ID code and password into the appropriate agent login area of the web portal. Failed attempts to login are recorded and login locked after a number of unsuccessful login attempts. Agent PC IP address and login information is recorded and logged by BaggagePIN.com. The web portal is highly secure environment designed to protect members contact information from any unauthorised access. |
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How do I mark the code on my baggage? |
| There are a number of recommended solutions for marking baggage codes onto items of baggage available at http://www.BaggagePIN.com. In the future BaggagePIN.com will offer members their own approved solution for marking their baggage with such codes. |
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Does the service really work? |
| Yes, BaggagePIN.com offer the only solution to identifying the legal ownership of lost baggage that is empowered by owner members. The company is committed to providing members with a high quality online service that will enable authorised agents to identify the legal owner of a piece of lost baggage quickly and efficiently without the need to invest in expensive bar code or tagging equipment. BaggagePIN.com services are delivered to the point of need via a simple to use but highly secure web portal service. |
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How do agents use the system? |
| Authorised agents use their unique security code combined with a password to gain access to membership information. Their security ID code and password are updated and replaced on a regular basis. |
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How many agents have signed up? |
| BaggagePIN.com is signing up new agents on a daily basis and is working collaboratively with industry leaders to grow their market sector in a controlled manner. Updates to service will be announced in the BaggagePIN.com newsletter that is emailed to members' on a regular basis. |
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How many codes can I purchase? |
| The purpose of a BaggagePIN code is to enable an authorized agent to identify the legal owner of a piece of lost baggage. There would be no purpose in members' owning two different codes on this basis. Conflicting codes would lead to confusion concerning members' contact information and reduce the chance of lost baggage being returned to them. |
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If I sell my baggage what do I do about the baggage code that’s marked on it? |
| If you sell your baggage to someone you will need to either remove your unique BaggagePIN code from it, if this is not possible then inform Baggage PIN Ltd that you have sold baggage with the codes still marked on them. The company will provide advice based upon the specific situation concerning the baggage. BaggagePIN codes are unique to the owner. |
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How do I update my personal information on the system? |
| Members can update their personal contact and personal profiles using their BaggagePIN codes and user ID combined with their passwords by following the instructions on http://www.BaggagePIN.com |
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If I join BaggagePIN.com for a month, can I upgrade to a years contract cover later? |
| Yes it’s possible to join BaggagePIN.com for a month and then upgrade to a years cover once the initial membership cover period of a month has expired. |
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Can I join for a month, and then revalidate for another months cover later in the year? |
| Yes membership is very flexible enabling people to select the periods of cover required. The most cost effect way to purchase BaggagePIN cover is to join for a whole year for £12 this equates to only £1 per month representing a massive saving over monthly membership. |
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Why is it much cheaper to join for a year? |
| BaggagePIN.com have to maintain membership records and update databases. Therefore to minimise the administration work involved with short-term membership periods the company offer more attractive terms on the purchase of 12 Month Cover periods. |
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Will I receive a newsletter during my membership to BaggagePIN? |
| BaggagePIN.com distributes regular newsletters to their members in order to keep them updated with the company’s development and any special offers. Newsletter will be emailed to the addresses provided by members. |
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How do I contact BaggagePIN.com to speak to someone? |
| BaggagePIN staff are contactable using the information provided under Contact us area of the web portal. |
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What if I join BaggagePIN.com and then decide to cancel? |
| Membership fees will be refunded in full including the vat any time up to 7 days from the initial date that the membership cover was purchased. |
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I would like to help make BaggagePIN become successful how can I help? |
| BaggagePIN.com are a new and rapidly expanding innovative company. We value our customers and investors and would encourage our members to tell their friends and business associates about out services. |
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Can I earn money-promoting BaggagePIN.com? |
| In the near future BaggagePIN.com will make available an affiliate scheme to anybody wishing to help promote the company. Commissions have not been agreed yet but will be sales based. Check BaggagePIN.com for further details. |
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Can I Link to your web site? |
| Yes we are pleased to allow web masters and owners to link to BaggagePIN.com |
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Can I place the BaggagePIN.com logo on my web site? |
| We agree to the use of the BaggagePIN.com logo being placed on a third party web site, however this logo must be linked back to the web portal Http://www.BaggagePIN.com to use of the BaggagePIN logo for financial gain is prohibited. |
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Is BaggagePIN.com sponsored by airlines? |
| No BaggagePIN is not sponsored by anybody and operates totally financially independently of any third party. This enables the business to develop in a controlled manner without being biased towards any individual service provider. Access to agent services is provided under security contract agreement to third parties. |
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Can I use many BaggagePIN code to mark all my valuables? |
| Yes you can use the BaggagePIN code to mark and identify you should they become lost in transit. |
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